Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-201-6937 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
Given that the resale of canceled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. Windstar can only be responsible for refunding amounts actually received by Windstar Cruises. Travel agencies may impose their own cancellation fees. Agency fees of any nature are a matter to be decided on solely by the agency and guests. Windstar Cruises contracts are non-transferable. Name changes and departure date changes are considered reservation cancellations/re-bookings and are subject to cancellation fees. Changes require the prior approval of Windstar and may not always be possible. Guests who purchased the Travel Protection Plan must submit a claim through TripMate to receive refund or credit of cancellation fees as determined by the insurer.
| Days Prior to Departure | Cancellation Charge Per Guest |
|---|---|
| 121+ - Days | $50 per person cancellation fee |
| 120 - 90 Days | 15% of gross fare (deposit) |
| 89 - 60 Days | 35% of gross fare |
| 59 - 30 Days | 50% of gross fare |
| 29 - 0 Days | No refund |
Last Modified: 09/04/2026
| Days Prior to Departure | Cancellation Charge Per Guest |
|---|---|
| 121+ - Days | $50 per person administrative fee |
| 120 - 90 Days | 15% of gross fare (Loss of deposit). |
| 89 - 60 Days | 35% of gross fare |
| 59 - 0 Days | 100% of gross fare (No refund) |
Last Modified: 09/04/2026
Cancellation Policies are subject to change by the cruise line. For the most current Windstar Cruises and Refund Policies, please refer to the Windstar Cruises website or a Windstar Cruises brochure.AlaskaCruises is located in Scottsdale, Arizona. You may book online or contact us directly. Our business hours and toll-free phone numbers from the following countries are listed below:
Please note that all prices on our website are in US dollars, and travel purchases must be completed with a major credit card.Unless you are considering one of our custom cruise itineraries, certain cruise lines prohibit US-based travel agencies from selling to non-US residents.
All passengers regardless of their home country, citizenship or country of residency are responsible for obtaining the proper documentation for travel. This includes passports and visas for any country they may visit during their trip.
