Disney Cruises Cancellation and Refund Policy

Beginning June 18, the required deposit for Disney Cruise Line reservations is changing from 20% to 10% of the voyage fare for new bookings. For existing reservations made on or before June 17, 2025, the original 20% deposit remains in place in accordance with the terms agreed upon at the time of booking.

• Cancellation fees will follow the new deposit policy for sailings made on or after June 18, 2025.
• If a reservation is cancelled during the deposit cancellation fee period and the deposit was 10%, the cancellation fees will also be 10% of the voyage fare.
• Cancellation fees for guests who previously paid a 20% deposit will be 20% of the voyage fare.
• Per Disney's existing policy, deposits will continue to be non-refundable for Concierge Guests.

Modifications

• If a Guest is outside the cancellation fee period and prefers to take advantage of the new 10% deposit policy, they may cancel and rebook their reservation under the updated terms.
• Standard cancellation fees may apply for reservations within the cancellation fee period, as outlined in the terms and conditions.

Onboard Placeholder Offers

• Guests who have booked a Placeholder Reservation will also see a change in the required deposit when they add a sail date to their reservation if the sailing is 7 nights or longer.
• Guests will only be required to pay a 5% deposit. If the reservation is cancelled in the deposit cancellation fee window, Guests will only be subject to a 5% cancellation fee.
• In addition to the deposit percentage change, there will no longer be a three day hold when converting Onboard Placeholder Offers through the Contact Center or when booking online. A deposit will now be due at the time of placeholder conversion now that placeholders can be converted online.